NCR金融系统部
NCR Financial Solutions Division

　　NCR金融系统部是NCR公司主要的业务部门之一。主要从事自动柜员机(ATM)等硬件设备的生产。2002年金融系统部全球总产值10.9亿美元，雇用员工4600余人。

　　截止到2003年3月，NCR全球自动柜员机及现金存款机发货量超过50万台，截止到2003年底，NCR ATM发货量已连续17年保持全球第一，成为全球 自助服务领域的领先供应商。

Financial Solutions Division (FSD), one of the major business units of NCR, is responsible for the manufacture of ATM. FSD earned a revenue of US$1.1 billion in 2002 and employs over 4,600 staff worldwide.

Up to March, 2003, NCR had shipped more than 500,000 ATMs and cash dispensers，outpacing its rivals and maintaining NCR's position as the world's leading supplier of ATM's for the 17th consecutive year by the end of 2003.

“NCR凭借丰富的业界经验、优质的产品及积极热情的服务来支持花旗银行的业务策略，在满足我们所有的需求的同时清楚的展示了其领导地位” ——Alan Stevens, 花旗银行主管

“NCR是金融终端技术的领先供应商，在硬件分布、售后服务以及维修能力等方面都是VISA的全球主要合作伙伴。”——Bernard Morvant,VISA公司副总裁

"NCR's broad industry knowledge, comprehensive product and service offerings, and its willingness to support Citibank's business strategy demonstrated clear leadership in meeting all our requitements"-- Alan Stevens, Director, Citibank

"NCR will be a key partner in providing leading edge terminal technology and distribution, service and maintenance capabilities on a global basis"-- Bernard Morvant, Vice President, VISA

研究与开发
Research and Development

　　NCR一向致力于满足客户及消费者现在及未来的需求，并且在自助服务领域一直保持着领先地位。

　　对于未来市场的规划，NCR进行详细的阶段计划，并且比其他竞争对手更多投资于研究与开发。

　　NCR的策略解决方案部门于1999年在英国邓迪专门设立了"Room 504"，一个专门用于自助服务领域最新技术研发的部门，自"Room 504"成立以来，它已经在全球的业界展会上推出了众多概念型产品。

　　NCR对ATM的创新及自助服务技术的贡献使它获得了ATM行业协会2002年度的“推动ATM行业增长与影响最佳贡献大奖”。

　　NCR的创新放眼于未来，不断挑战当前关于自助服务的概念与想发，旨在描绘出关于未来的发展前景。

　　我们也积极地与我们的客户及业界伙伴合作，这不仅仅基于对技术应用的理解，更重要的是，建立客户的接受及反馈途径。

NCR has retained its position as the leading provider of self-service solutions by focussiong on its customers needs. We work with our customers to prepare for the future.

This planning for future market needs takes a number of forms. For example, NCR conducts detailed scenario planning, regular customer liaison via our Customer Advisory Board and invests large amounts in research and development.

The Advanced Concepts Lab "Room 504" at NCR focuses on understanding technology innovation, future architectures and the creation of fututistic concepts that challenge and explore new ways of delivering services to customers. Since its foundation in 1999, "Room 504" has developed a wide range of concept products and becomes a fundamental driving force in the indeustry.

NCR's exhaustive research and development has won her tremendous honors and customers. In the "ATMIA Conference 2002 West, ATM Summit & Awards" held in San Diego, NCR reaped another glory as the organizational winner in the category for "Best Contribution to Promoting the Interest and Growth of the ATM Industry."

NCR's innovation process looks to the future. It challenges current thinking about self-service, with the aim of constructing a clear vision of the future.

A key feature of our work on innovative concepts is our strategic partner relationships to trial new concepts. Working with customers and industry partners we can develop a shared understanding of the applicability of a technology and, crucially, we can establish customer reaction and acceptance.

NCR在中国
Milestones in China

1984 中国工商银行辽宁沈分行采用NCR开放系统小型电脑平台处理储蓄业务
First NCR open system small computer platform was adopted by Industrial & Commercial Bank of China Liaoning for its saving business.

1986 NCR正式落户中国，于北京成立首家办事处，为各大银行提供各项信息技术及金融解决方案
NCR's first office was established in China's capital city, Beijing with an aim to provide major indeustries IT and financial solutions.

NCR的电子清算系统在中国人民银行的17各分行首次得到应用
China's first electronic intra-city settlement system was established among 17 branches of the People's Bank of China.

1987 中国第一台即使ATM系统在中国银行深圳分行启用
China's first Real-Time ATM System was established at Bank of China, Shenzhen Branch.

1991 NCR广州办事处正式成立，主要为南方地区的客户提供服务
NCR opened its second office in Guangzhou in order to provide faster and better service to its customers.

1992 中国第一套票据清分系统在中国人民银行广州市分行启用
China's first Item Processing System was implemented at People's Bank of China, Guangzhou Branch.

1993 成立NCR上海办事处，主要面向华东地区的市场及客户
The Shanghai office was set up with an objective to reach and serve customers faster.

1995 NCR获选为中国银行广东省分行“中港通”ATM业务之提供商
NCR was selected as the vendor for Bank of China's (Guangdong Branch) ATM China-Hong Kong link project.

1997 NCR于北京兆维电子（集团）有限责任公司合资成立安迅（北京）金融设备系统有限公司，生产NCR Personas系列ATM
NCR and Beijing C&W Elctronics (Group) Co., Ltd. jointly formed NCR (Beijing) Financial Equipment System Co., Ltd. to manufacture NCR Personas ATMs.

中国人民银行广州市分行建置中国首台图像票据清分系统，同年建置第一台中央银行电子资金转账系统
NCR implemented China's first Image Processing System at People's Bank of China, Guangzhou Branch. 1997 also saw China's first central bank Electronic Fund Transfer System successfully implemented by NCR.

首批NCR WorldMark 5100大型电脑系统获中国建设银行和中国农业银行采用
NCR WorldMark 5100 computer system was widely adopted at China Construction Bank and Agricultural Bank of China.

1999 位于中国西南地区金融中心的NCR成都办事处开业
NCR's fourth office was established in Chengdu, China's financial center in the southwestern part of China.

上海邮政储汇局首家引进NCR具备即时存款功能的多张现金存款机
China's first bunch note cash acceptance machine with instant credit capability (Personas 73 Personal Cash Deposit) was installed at Postal Saving and Remittance Bureau Bank, Shanghai Branch.

安迅（北京）金融设备系统有限公司新厂房落成开幕并正式投产
NCR (Beijing) Financial Equipment System's ATM manufacturing facility was inaugurated and began production.

为中国人民银行北京分行建置票据自动清分系统
NCR established an Automatic Cheque Clearing System for People's Bank of China, Beijing Branch.

2000 NCR在东北沈阳设立第五家办事处，为东北区的客户提供自助服务解决方案
NCR chose to open its fifth office in the ancient city of Shenyang to provide financial self-service solutions to customers there and in nearby cities.

NCR在上海成立中国客户服务管理中心，为中国客户提供全年无休的专业服务。在全国40多个省市有超过140名工程师为客户提供相关的服务
NCR's Managed Service Centre was established in Shanghai to provide year-round world class service to customer. Todya, there are over140 NCR service engineers serving customers in over 40 cities.

2001 为中国人民银行北京票据清算中心建立票据清分灾难备份系统，此为中国第一家票据清分灾难备份系统
NCR established automatic cheque clearing disaster recovery system for People's Bank of China, Beijing clearing house. It is the first system of its kind in China.

2002 第六家办事处——NCR西安办事处成立，以覆盖广大的西北区市场，更好的服务于西北区的银行客户
In order to provide better service to the customers in northwestern part of China, NCR established its sixth office in Xian.

2002 第七家办事处——NCR武汉办事处成立，立足华中地区枢纽重镇，向广大的华中地区的客户提供服务，业务覆盖湖北、湖南、江西、安徽四省。
NCR enhanced its business coverage in the central part of China by establishing its 7th office in Wuhan.

安迅（北京）金融设备系统有限公司
NCR (Beijing) Financial Equipment System Co.,Ltd.

　　成立于1997年9月16日的安迅（北京）金融设备系统有限公司[简称安迅（北京）]是美国NCR公司与北京兆维电子（集团）有限责任公司合资组成的，公司总投资额为二千九百万美元，生产经营NCR尖端的Personas系列自动柜员机（ATM），为中国市场提供金融自动化服务产品。

　　安迅（北京）厂房位于北京经济技术开发区，占地一万八千多平方米，1999年9月正式投产。该合资企业是NCR公司继其在苏格兰邓迪和加拿大滑铁卢工厂后第三个自动柜员机制造厂，也是NCR在亚太地区第一个生产基地，面向亚太地区供应生产ATM，目前年生产能力已扩展至10,000台，2001年下半年，安迅（北京）出产的ATM已陆续出口澳大利亚、韩国、印尼等亚太地区国家。

Founded on September 16, 1997, NCR (Beijing) Financial Equipment System Co., Ltd. was jointly funded by NCR and Beijing C&W Electronics (Group) Co., Ltd. with a total investment over US$29 million. Occupying 18,000 square meters in the Beijing Economic & Technological Development Area (BDA), the company headquarters and plant specialises in the manufacture of NCR Personas ATMs. Serving the Chinese and Asian markets, the joint venture is the first manufacturing base in the Asia-Pacific Region and NCR's third worldwide after Dundee in Scotland and Waterloo in Canada. It began production in September 1999 and has an annual capacity of 8,000 units and will expand to 10,000 units. ATMs manufactured in the Beijing plant have been exported acros the Asia Pacific region since 2001.

追求卓越品质
Quality Policy

　　安迅（北京）一向致力于为客户提供满意的金融解决方案，为实现这一目标，我们将不断改进我们的品质系统和流程以达到世界级的品质水平。在全体员工的共同努力下，安迅（北京）仅用了一年多的时间，于1999年7月就成功的通过了ISO9002质量管理体系认证，确保我们现在及将来提供客户的每一件产品都具有全球顶尖的品质。2002年6月，安迅（北京）再次顺利通过审核，获颁发ISO9001:2002版的认证。

　　2000年10月，安迅（北京）顺利通过了ISO14001环境管理体系标准的认证，这表明了安迅（北京）已经建立了完善的管理系统，从而可控制生产对环境的影响。继2001年6月，2002年1月分别通过KEMA公司的跟踪审核后，安迅（北京）又于2002年6月通过了KEMA公司的第三次跟踪审核。

NCR(Beijing) is dedicated to providing financial business solutions that continually delight our customers. To accomplish the, we will implement and constantly improve our quality systems and processes to achieve world-class quality. With the effort of all staff, NCR (Beijing) successfully passed ISO9002 in July 1999, obtaining the certificate after only one year of production. In June 2002, we successfully completed the certification audit and achieved accreditation to ISO9001:2000.

In October 2000, NCR (Beijing) achieved ISO14001:1996 certification, demonstrating that it has successfully developed strong management controls aimed at avoiding environmental impact from the company's business activities. In June 2002, the successful completion of our third surveillance assessment maintained our continuous accreditation.

　　安迅（北京）拥有一支高素质的员工队伍，90%的人员教育程度为大学或以上，75%的生产管理人员和技术支持人员有国外培训或工作的经历。公司从订单进入到产品出厂有一整套严格的全球订单管理系统。订单管理系统即时更新，以便管理人员随时都可以了解订单的运作和产品的生产、测试、运输状况，及时与客户沟通，以获得客户最高满意度为标准。我们不仅承诺最好的产品，同时承诺最佳的服务。

　　由于安迅（北京）采用了当代最先进的技术和流程，工厂的生产能力和生产效率堪称世界一流。严格的生产流程是品质的有力保证，一台ATM的组装及测试的所有过程均在一个生产点完成。安讯公司采用的不移动ATM生产模是保证了产品的稳定性。

组装工作流程：

· 整机装配及检查 · 自动测试 · 检验 · 整机功能检验 · 包装 · 外包装

　　 NCR公司在全球共有四个ATM生产基地，英国邓迪（DUNDEE）、加拿大滑铁卢（WATERLOO）、中国北京经济技术开发区（BEIJING）以及印度班加罗尔（BANGALORE）。各生产基地之间采用全球联网的生产、测试及品质管理系统，以确保产品享有统一、完美的国际品质。一台机器只有完全、顺利的通过全部测试才能合格出厂。

· 测试数据全部取自英国DUNDEE中心数据库
· 测试结果即时回馈到DUNDEE中心数据库
· 即时监控测试状况
· 自动产生电子格式报告
· 300次无故障模拟交易
· 9小时整机测试、模组测试

NCR (Beijing) employs highly qualified professionals. More than 90% are educated to degree level and 75% of the production executives and technical support staff have worked or participated in training programs abroad.

Implementing the world's most advanced technologies, NCR's production capacity and efficiency ranks first in the industry. The strictly defined production process guarantees high quality. The entire non-moving ATM production model from assembly to testing is completed in just one workshop.

Further, a global order management system is strictly adhered to in all manufactruing processes. This system ensures that managers are kept informed of all order transactions, production, testing and deliveries. It allows direct and immediate communication with clients leading to higher customer satisfaction. NCR is thus able to guarantee not only the best products but also the best service.

NCR has four ATM plants globally: Dundee in the UK; Waterloo in Canada; Beijing in China and Bangalore in India. These world-wide bases are networked, ensuring all quality and manufacturing processes are perfectly replicated in each plant. Only qualified machines leave the factory after a rigorous testing programme.